Higher Trenowin, Nancledra, Penzance, Cornwall TR20 8BE
Privacy Statement
We at Higher Trenowin take the privacy of your information seriously and this policy explains how we collect and use personal data collected via this website.
Information we
collect
- We collect the information which you enter via the Enquiry form on this website.
- We also collect information about you when you make an order via the shop on this website.
Personal Information
we collect automatically
When you
visit our website, we may collect certain information automatically
such as:
- Your IP address
- How you found our website
- The number of times you visited our website
- The pages that you visit
How your information is
used
We may use your data for the
following reasons:
- To respond to your request
- To deal with your order.
- Internal record keeping
- Improvement of our products/services
We do not sell
your information to third parties. We do not share your information
with third parties for marketing
purposes.
Retention of
data
We only hold your personal
information for as long as necessary for the purposes for which we
collected your information or for as long as the law requires us
to.
How we protect your data and
keep it secure
Data security is
of great importance to us and to protect your data we have put in place
suitable physical, electronic and managerial procedures to safeguard and
secure data.
Your
rights
You have the right to
request:
- information about how your personal data is processed
- a copy of that personal data
- that anything inaccurate in your
personal data is corrected
immediately
You can
also:
- raise an objection about how your personal data is processed
- request that your personal data is erased if there is no longer a justification for it
- ask that the processing of your personal data is restricted in certain circumstances
If you have any of
these requests, get in contact with us.
You may also
lodge a complaint with a supervising authority in the Member State
where you habitually reside or work or where a breach has taken place.
Details for the Office of the Information Commissioner in the UK are
available at https://ico.org.uk
Links
to other websites
We may provide
links to other websites from our own website. We have no control over
such websites and are not responsible for the content of these websites.
This Privacy Policy does not extend to your use of such websites. You
are advised to read the privacy policy or statement of other websites
prior to using
them.
Cookies
Use
of online ordering on this web site requires the use of session cookies
to ensure that any items you add to your shopping cart and any other
details you have entered are remembered when you move from page to page
within the web site. This is how we keep a record of what you want to
order and of your details until you finish ordering and want to confirm
your order.
The session cookies are
temporary and are deleted when you close your browser. The next time you
visit this web site, it will not recognise you and will treat you as a
completely new visitor. If you wish to use online ordering, you should
ensure that your browser is configured to accept
cookies.
If you do not want to accept the session
cookies, you will not be able to order online - please telephone
instead.
Changes to this
policy
Any changes we may make to
this privacy policy will be posted on this
website
Last updated 31 March
2020
